Rock the Initial Consultation
Identify your ideal client. Lead with confidence. Land more projects.
Are you attracting trusting clients who never push back or question your recommendations?
Do you find it easy to discuss money and advise on minimum budget requirements on the Discovery call?
Is it common for you to leave the consultation meeting with a signed contract for a design project?
If you answered no to any of these questions, now’s the time to review your intake process and seek clarity for a more effective way to run your interior design business.
ROCK THE CONSULTATION is exactly what you’ve been looking for if you want to:
✓ Implement a strategic & duplicatable front-end process
✓ Avoid difficult clients by identifying warning signs early on
✓ Attract ideal clientele who value your expertise
✓ Collect payment upfront & charge more for your services
✓ Confidently take control at the offset of the initial consultation
✓ Convert more consultation clients to great design projects
Increase your conversions of inquiries to paid consultations, and consultations to design projects.
When I first started my business, I was making things up as I went along, reinventing the wheel with every new inquiry.
The free ‘Meet & Greets’ weren’t working.
I was spending additional time (unpaid) after a consultation to send follow-up documentation.
Chasing payment for invoices was making me feel resentful and unappreciated.
ROCK The Consultation is a complete, streamlined system that will give you a whole new level of confidence.
As a multi-award-winning design firm with the most client reviews (more than 130 5-star testimonials from brilliant clients!) we continue to use this easy-to-follow, proven front-end structure today with great success.
What’s Included:
- Step-by-step process from the very first point of contact to the end of the consultation
- Discovery Call Script to handle this first phone call with ease and like a professional
- Details of how to prepare your client consultation folder
- Tips for recognizing ‘Red Flags’ & handling awkward situations
- 3 Coaching Videos
- 'What’s in My Bag' updated, showing you exactly what I take to the consult
- Four ways designers sabotage their potential for growth
- Ten steps to building the most important element of any successful relationship - TRUST
Downloads & Templates:
- Inquiry Tracking Form
- Discovery Call Form
- Discovery Call Script
- New Client Checklist
- Client Questionnaire
- 6 Email Drafts For Your Onboarding Process
- 5 Templates For The Consultation Binder
- A Comprehensive Initial Consultation Process Guide
- Consultation Process Checklists
- Welcome Pack
- A List Of Our Must-Have Initial Consultation Tools
With my extensive, and thorough processes, be ready to confidently take control of this first meeting, command higher design fees, and land trusting clients. Show up prepared and as a reputable BOSS.
Are you ready?
Testimonials
Your Rock the Consult videos are priceless! The direction you provide has given me so much confidence. I'm going on my third one tomorrow and my comfort level has transformed!
An open message of thanks to Claire Jefford for her Rock the Consult videos, tips, and tools. I thought I was pretty good, but clearly I need to up my game with a tight mix of new tools shown in the package! This is the way to command a higher consult.
I bought Claire’s consult package and it’s jam-packed with value. I’ve already implemented some of Claire’s wisdom and forms with great results!
I launched my business two months ago and investing in Claire’s ‘Rock the Initial Consult’ is the #2 best business decision I’ve made. All the content is so valuable and worth every penny! It is thorough and well-organized.
Claire has been enormously helpful to my business! I have purchased several of her packages and saw the results immediately. I definitely recommend working with Claire in whatever capacity.